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At rent ki dokan, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access or use our platform. By using our services, you consent to the practices described in this policy

1. Information We Collect
We collect different types of information to provide and improve our services:

1.1 Personal Information:
Information you provide directly when creating an account, such as:

Name
Email address
Phone number
Billing and shipping address
1.2 Payment Information:
To process transactions, we collect payment details such as:

Credit/debit card information
Payment service account details (e.g., PayPal)
1.3 Automatically Collected Information:
When you use our platform, we collect:

Device information (e.g., IP address, browser type, operating system)
Usage data (e.g., pages visited, time spent, search terms)
Location data, if enabled on your device
1.4 Communication Data:
Messages exchanged through our platform, customer support interactions, and survey responses.

1.5 Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience, track usage, and personalize content. You can manage cookies through your browser settings.

2. How We Use Your Information

We use your information to provide, improve, and personalize our services:

  • Account Management: To create, verify, and manage your account.
  • Transaction Processing: To facilitate purchases, sales, and payments.
  • Customer Support: To respond to inquiries, resolve disputes, and provide assistance.
  • Marketing and Communication: To send updates, promotional offers, and surveys (you can opt-out anytime).
  • Analytics: To analyze trends, monitor platform usage, and improve our services.
  • Security: To detect and prevent fraud, unauthorized access, and violations of our policies.

3. Sharing Your Information
We may share your information in the following circumstances:

3.1 With Third-Party Service Providers:
To facilitate our services, we work with trusted providers who assist with:

Payment processing
Data hosting and analytics
Customer support tools
3.2 With Other Users:
Buyers or sellers share necessary information (e.g., name and shipping address) to complete transactions.

3.3 Legal Obligations:
We may disclose your information if required by law or in response to valid legal requests.

3.4 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Protecting Your Information

We take data security seriously and implement robust measures to protect your personal information:

  • Encryption: We use SSL (Secure Sockets Layer) technology to secure data during transmission.
  • Access Control: Only authorized personnel can access your data.
  • Regular Monitoring: We monitor our systems for vulnerabilities and breaches.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have rights regarding your personal information, including:

5.1 Access and Correction:
You can view and update your personal information through your account settings.

5.2 Data Deletion:
You can request the deletion of your account and personal data by contacting us. Some information may be retained for legal or regulatory purposes.

5.3 Marketing Preferences:
You can opt out of promotional emails or messages by following the unsubscribe link in the communication.

5.4 Cookie Management:
You can control cookies through your browser settings or device preferences.

6. Retention of Data

We retain your information for as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal, tax, or regulatory obligations.
  • Resolve disputes and enforce our agreements.

When data is no longer required, we securely delete or anonymize it.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your information.

8. Children’s Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: rentkidokan@gmail.com